Posts Tagged ‘and all of a sudden their contact form was not working’

Contact Form Not Working? It might be Yahoo’s fault and Blueprint Groupe Discovered This Solution…

Thursday, July 29th, 2010

So we have a client who insists on staying with their hosting provider, Yahoo, and all of a sudden their contact form was not working.

So after hours and hours of research I have found out the problem and a solution.

If you are unfortunate enough to have a client’s site or your own site hosted on Yahoo they do not accept third party php scripts. However, there is a work around to get your contact form working.

All you need to do is clear off the code that says:

From: $email

If you don’t clear that code the only email address that will be accepted as a valid email address in the contact form will be emails that come from the domain name of the website. Example being:

example@example.com OR whatever@theDomainTheContactFormIsOn.com

This can be a serious pain in the ass (it was for me today) and if possible I would suggest not using Yahoo to host your domain and to switch to a better hosting provider.

Sincerely,

the Fixer-Guy Guru of the week (hahaha)